PARENT GUIDELINES

Lines & Terms of Engagement

1
Parent Support & Learning Environment

It is mandatory that either the mother or father be present with the child during classes to ensure proper attendance. Additionally, parents are required to attend alternate sessions alongside the child to monitor progress.

Parents must ensure:
  • Stable internet & quiet environment
  • Minimal distractions during class hours
  • Positive reinforcement (stars/rewards)
2
Teachers & Class Delivery

Our classes are conducted by qualified educators using engaging methods. This approach helps children build strong academic foundations and prepares them for long-term success.

3
Time & Class Discipline
  • Join strictly at the scheduled time.
  • Late logins may result in reduced class time.
  • Time slots cannot be changed during the period.
  • Hours: 6:00 AM to 10:00 PM.
4
Syllabus Sharing

Share subject-wise or topic-wise syllabus on time to ensure smooth execution. Delay in sharing may affect the learning flow.

5
Leave & Attendance

Avoid unnecessary leave. Irregular attendance impacts continuity, learning momentum, and academic progress.

6
Progress Tracking

Submit daily activity reports to track growth and identify gaps. Failure to submit may result in classes being put on hold.

7
Refund Policy

As per Learndeck policy, no refunds are applicable.

Refunds will not be provided if the child is reluctant, parents cannot attend, or activity reports are missing. If no improvement is noticed, inform the office within one week for a teacher replacement or program restart.

8
Escalation & Communication

Use the designated WhatsApp group for all class/attendance matters. Concerns must be sent only to the Teacher Coordinator.

The sales team only assists with payments, offers, and administrative queries.

9. Feedback & Testimonials

We request parents to share genuine feedback on our public platforms. Testimonials will only be used for promotional purposes with your prior consent and approval.